1X states that US deliveries begin in 2026. This does not mean NEO is available to order in the UK.
RightRobot flagship humanoid review
1X NEO
Of the home humanoids RightRobot tracks, NEO is the clearest example of a product aimed directly at consumers. The key question is no longer whether it looks like a real product, but what an early buyer will actually receive: which tasks are autonomous from day one, which capabilities are still developing, and when scheduled Expert assistance may be needed.
RightRobot statusAvailable to order in the US — autonomy is still developing
In the US, 1X currently offers a refundable US$200 deposit, US$20,000 Early Access ownership or a US$499-per-month subscription. RightRobot treats these as US terms and tracks UK availability separately.
DepositUS$200
Refundable US order deposit
Early AccessUS$20,000
US Early Access ownership price
SubscriptionUS$499/mo
US subscription price
Official 1X NEO launch / order videoThe clearest official introduction to NEO as a domestic product.
RightRobot Home RoboticsUseful now. Bigger future.
Available to order in the US
Current 1X NEO price and order path
1X currently lists a $200 fully refundable deposit, a $499/month subscription or $20,000 ownership, with US deliveries starting in 2026.
Order from 1X ↗$200 refundable deposit · $499/month subscription or $20,000 ownership · US deliveries start 2026
RightRobot take
NEO in one view
NEO is now a product that consumers can genuinely consider buying. What remains unclear is how much useful household work early units can complete independently, reliably and safely.
US$20,000 Early Access ownership or US$499/month, alongside a refundable US$200 deposit.
1X says Early Access units will gain capabilities over time rather than arrive as fully capable general housekeepers.
For complex chores that NEO cannot yet complete autonomously, 1X offers scheduled remote assistance through Expert Mode.
NEO now looks much more like a real consumer product
NEO is no longer just a laboratory project. US customers can place an order, pricing is published, the design is clearly aimed at the home and 1X has explained how support will work.
- A real US order route
- Published deposit, ownership and subscription terms
- A home-focused design with self-charging
- Voice, app and connected-home controls
The real test is useful autonomy at home
The biggest unanswered question is no longer whether 1X intends NEO for consumers. It is how reliably early units can complete useful chores without Expert Mode, repeated attempts or close supervision.
- Can it repeat the same tasks reliably in ordinary homes?
- How often will it need Expert Mode?
- Long-term reliability, servicing and support
- What can it do on day one, before later software updates?
How NEO works
Judge the hardware, autonomy and human help separately
It is easier to judge NEO if you separate what the hardware can do, what the robot can do by itself and what still needs a human. A polished demonstration does not prove all three.
Home hardware
Stereo cameras, microphones, connected controls, dexterous hands and a home-oriented physical design form the hardware foundation.
What it can do by itself
1X says Early Access units will have basic autonomy, with capabilities expected to improve over time as the software develops.
Expert Mode
For chores that NEO cannot yet complete by itself, scheduled remote human assistance remains part of how NEO works.
What to watch over time
The important measure is simple: can NEO complete more useful tasks reliably while needing less human help?
Official video evidence
1X NEO in motion: three videos worth watching
These official 1X videos show the product, its design intent and parts of its autonomy system. RightRobot presents them alongside clear evidence labels so manufacturer demonstrations are not mistaken for independent verification.
Shown in official materialWalking around the home and doing everyday chores
The videos make it clear that 1X is presenting NEO as a home product, not just a research robot.
Important contextExpert Mode is part of how NEO works
Buyers need to know which tasks NEO can do by itself and when remote human help may still be needed.
Still not fully provenLong periods of unsupervised household work
That is the gap between an impressive demonstration and a robot you can rely on to work around the home by itself.
Before placing a deposit
Ask what you need NEO to do on day one.
If you need broad, unsupervised household autonomy from day one, an official demonstration is not enough evidence. If you are comfortable with an early-access product that will evolve over time and may sometimes rely on scheduled Expert support, NEO may still be a credible option.
RightRobot task evidence
What can NEO actually do — and how strong is the evidence?
Each task has its own evidence level. Open the evidence explorer to see, task by task, what has been demonstrated and what still needs to be proven.
Autonomous demo shown by 1XLoading a cup into a dishwasherConfidence: Medium+
What we know
1X and NVIDIA have shown NEO autonomously picking up a cup, passing it from one hand to the other and placing it in a dishwasher during development testing.
What we still need to know
1X & NVIDIA Research Collaboration ↗This does not yet show that NEO can reliably load and unload mixed dishes autonomously across ordinary homes during repeated daily use.
Stair-climbing demo shown by 1XGoing up and down stairsConfidence: Medium+
What we know
1X has shown a stair-climbing mode that uses stereo cameras and AI, and says the system was trained on stairs of different heights in simulation.
What we still need to know
1X Redwood AI: Mobility ↗RightRobot does not yet have broad independent evidence showing that NEO can use different staircases reliably across real homes with different lighting, carpets and clutter.
1X demonstration and research evidenceRetrieving and moving household objectsConfidence: Medium+
What we know
1X says Redwood can move around the home while handling objects, including retrieving items and opening doors. Its training data includes both autonomous runs and human-controlled examples.
What we still need to know
1X Redwood AI ↗1X has not yet published task-success rates across unfamiliar homes or long unsupervised sessions at a level that would support a consumer reliability assessment.
Home task with Expert Mode supportLaundry / folding / organising clothesConfidence: Low+
What we know
1X presents laundry, folding and organising clothes as home tasks and explicitly says that an Expert can remotely assist with complex chores NEO cannot yet complete on its own.
What we still need to know
1X NEO product / order information ↗RightRobot cannot yet describe general laundry as reliably autonomous across different clothing, baskets, drawers and the variety found in real homes.
Capability demonstrated by 1XOpening doors / getting the doorConfidence: Medium+
What we know
1X includes answering and opening doors among NEO and Redwood capabilities, and says the robot can move around the home while using its hands and arms.
What we still need to know
1X NEO / Redwood AI ↗Different handles, door weights, locks and layouts could still make this difficult in real homes.
Teleoperated showcase — not autonomous evidenceCooking a mealConfidence: High+
What we know
1X explicitly disclosed that its NEO Beta steak-cooking showcase with Nick DiGiovanni used teleoperation to ensure successful execution.
What we still need to know
1X Cooking With NEO Beta ↗That video does not show that NEO can cook autonomously in a consumer home.
Not yet independently provenLong, unsupervised multi-chore housekeepingConfidence: Not yet scoreable+
What we know
1X says NEO can handle scheduled chores, return to charge itself and gain more autonomy over time during Early Access.
What we still need to know
1X NEO order information ↗RightRobot does not yet have independent owner evidence showing dependable multi-hour, multi-task autonomous housekeeping across normal homes.
Privacy & remote assistance
Think carefully about Expert Mode before you buy.
NEO includes cameras, microphones, connectivity, remote-control features and scheduled Expert assistance. Because the robot is designed to operate inside the home, permissions, remote access and data handling are core buying considerations, not footnotes.
NEO questions
1X NEO FAQ
Quick answers first; expand only the questions you care about.
Can you buy 1X NEO now?+
1X is accepting a $200 refundable deposit and currently states that US deliveries begin in 2026. RightRobot tracks UK availability separately and does not treat the US order route as UK availability.
How much does 1X NEO cost?+
On its US order page, 1X currently lists $20,000 for Early Access ownership or $499 per month for its Standard subscription option.
Is 1X NEO fully autonomous?+
1X says Early Access units will begin with basic autonomy and gain capabilities over time. For complex chores that NEO cannot yet complete autonomously, owners can schedule Expert Mode, in which a 1X Expert remotely assists with the task. RightRobot therefore assesses autonomy task by task.
Is NEO teleoperated?+
NEO supports remote control and Expert Mode, so human assistance is part of how the product works. That does not mean every task is teleoperated; 1X describes some demonstrations as autonomous. RightRobot labels each task according to the evidence rather than assuming NEO is either fully autonomous or fully teleoperated.
Can NEO climb stairs?+
1X has shown a Redwood stair-climbing system that uses stereo vision. RightRobot treats this as useful manufacturer evidence, but not yet as broad independent proof that NEO can handle different staircases reliably across many homes.
Can NEO cook?+
The well-known NEO Beta steak-cooking video is not proof of autonomous cooking. 1X explicitly said that demonstration used teleoperation. Fully autonomous cooking remains a much higher bar.
What privacy hardware does NEO have?+
1X currently lists dual stereo fisheye cameras, four beamforming microphones, Wi-Fi, Bluetooth and 5G, along with app-based monitoring, communication and remote-control capabilities. RightRobot treats privacy and remote access as core buying criteria.
Has RightRobot physically tested NEO?+
No. This is an evidence assessment, not a hands-on RightRobot test. The page separates manufacturer claims and demonstrations, examples that were explicitly teleoperated, tasks that 1X says were autonomous and any evidence that later becomes independently verified.
Go deeper
Judge NEO one task at a time.
The capability tracker is the best place to see which tasks have only been demonstrated, which have autonomous evidence, which involve human assistance and which are still unproven.
Useful today
If your goal is simply to get one household chore off your plate now
Humanoids are the exciting next chapter. Robot vacuums are already mature enough to remove a repetitive household job reliably — and Home Fit can match one to your floors, pets, clutter, thresholds and budget.
Find my robot with Home Fit →Evidence trailPrimary sources and update policyLast source check: 31 August 2026+
RightRobot separates what manufacturers say and show from our own assessment. We only call a robot independently tested when we have actually tested it. Prices, availability, videos and claimed capabilities can change quickly.